Privacy Policy

Welcome to MediSpa Massage. Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our website or services.

What information we collect

We may collect:

  • Personal details such as your name, email address, and phone number when you fill out booking forms, contact us, or sign up for newsletters.

  • Appointment and treatment information you provide when booking or enquiring about services.

  • Payment information, processed securely through our third-party payment providers (we do not store your card details ourselves).

  • Technical data such as IP address, browser type, and browsing patterns via cookies and analytics tools.

How we use your information

We use your data to:

  • Schedule and manage appointments.

  • Send confirmations and reminders.

  • Respond to your enquiries.

  • Improve our services and website experience.

  • With your consent, send occasional marketing emails (you can unsubscribe anytime).

Sharing your information

We may share your data with:

  • Trusted payment processors to handle transactions.

  • Appointment booking systems.

  • Professional service providers (like our website host) who help us operate our business.

  • Authorities if required by law.

We do not sell your data to third parties.

How we protect your data

We keep your information secure with appropriate technical and organisational measures. Our website uses SSL encryption. We retain your data only as long as necessary for the purposes set out in this policy or to comply with legal obligations.

Your rights

Under UK data protection laws (GDPR), you have the right to:

  • Access your personal data.

  • Correct or update any information we hold about you.

  • Request erasure of your data where applicable.

  • Object to certain uses of your data.

  • Withdraw consent for marketing at any time.

Cookies

Our website uses cookies to enhance your browsing experience and help us analyse traffic. You can adjust your browser settings to manage or block cookies.

Contact us

If you have questions about this policy or wish to exercise your data rights, please contact us at:

📞 Phone: 443300270169
📧 Email: info@medispamassage.co.uk

Updates to this policy

We may update this privacy policy occasionally. Please check this page periodically.
Last updated: 10 July 2025